Delivery & Returns
Delivery Information
At PrintVolt, we ensure that your custom-printed items are delivered safely and on time. Below are our shipping and delivery details:
- Processing Time: Orders are processed within 2-4 business days after payment confirmation.
- Shipping Time: Standard delivery takes 5-7 business days. Express shipping (2-3 days) is available.
- Shipping Costs: Calculated at checkout based on location and order size.
- Tracking: You will receive a tracking number once your order is shipped.
Return & Exchange Policy
We strive to ensure your satisfaction with every order. If there is an issue with your custom shirt, such as a manufacturing defect or printing error, please contact our customer support within 60 days of receiving your order. We will be happy to assist you and arrange for a replacement or refund, depending on the circumstances.
- Eligibility: Returns accepted within 60 days of delivery.
- Condition: Items must be unused, unworn, and in original packaging with the purchase invoice.
- Custom Orders: We do not accept returns or exchanges for customized items. Prior to printing, every customized order is discussed in detail with the customer.
- How to Request a Return: Email us at support@printvolt.co.uk mentioning the return of an item and what you would like to exchange it for.
Refund & Replacement
If there is a manufacturing defect or error in your order, we offer the following solutions:
- Refunds: Processed within 5-7 business days after item inspection.
- Exchanges: Send your order back (in its original condition) along with the purchase invoice, and we will exchange it.
- Damaged/Wrong Orders: If you receive an incorrect or damaged order, please send us images at support@printvolt.co.uk within 72 hours of delivery. We will send you the correct order and refund your postage cost.
Need Help?
If you have any questions, feel free to contact us at printvolt.co.uk@gmail.com.